diff --git a/cgi-bin/form.py b/cgi-bin/form.py
index e31963a..d0b6969 100755
--- a/cgi-bin/form.py
+++ b/cgi-bin/form.py
@@ -211,7 +211,7 @@ try:
 			customer_id=f"guess:{contact_email}",
 			article=dict(
 				type="web",
-				state="new",
+				internal=True,
 				content_type="text/plain",
 				subject=f"Kontaktformular-Anfrage {contact_name}",
 				body=message,